整理下近期被 Apple 殘忍虐待的成果。 ps: 可以提供一個視頻鏈接,建議用微軟的OneDrive 。審核員方便點。國內那些個地址都需要登錄,需要登錄才能看視頻的場景,同樣會被拒 Guideline 1.1 - Safety - Objectionable Content Guideline 1 ...
整理下近期被 Apple 殘忍虐待的成果。
ps: 可以提供一個視頻鏈接,建議用微軟的OneDrive 。審核員方便點。國內那些個地址都需要登錄,需要登錄才能看視頻的場景,同樣會被拒
Guideline 1.1 - Safety - Objectionable Content
Guideline 1.1 - Safety - Objectionable Content
We found that your submission includes content or concepts that are not appropriate for the App Store.
Specifically, your app’s metadata or binary include inappropriate references to the COVID-19 pandemic. Users rely on the App Store to find apps providing essential medical services and safety information. To help users easily locate this content, only apps from recognized institutions providing essential services should reference the pandemic in their metadata and binary.
Next Steps
It would be appropriate to revise your submission, including the app binary and any associated metadata, and remove all direct references to the COVID-19 pandemic.
解決方案:
疫情當下,新冠也不是隨便就能上的。要麼提供資質,要麼刪除相應數據吧。
Guideline 1.4.1 - Safety - Physical Harm
Guideline 1.4.1 - Safety - Physical Harm
Your app provides medical diagnoses or treatment advice but does not include the required medical disclaimer.
Next Steps
Please revise your app's description to include a disclaimer reminding users to seek a doctor’s advice in addition to using this app and before making any medical decisions.
Once you have made the appropriate changes to your app’s description, please reply to this message in App Store Connect, and we will continue with the review.
解決方案:
應用程式提供醫療診斷或治療建議,但不包括所需的醫療免責聲明,修改您的應用程式的描述,包括一個免責聲明,提醒用戶除了使用本應用程式外,在做出任何醫療決定之前尋求醫生的建議。
ps :該免責申明除了在APP展現外,還需在APP描述裡面展現,否則仍有被拒的風險。
Guideline 2.1 - Information Needed:
Guideline 2.1 - Information Needed
Before we can complete our review of your app, we need a video that demonstrates the current version, 1.0.1, in use on a physical iOS device.
Specifically, we need a demo video that shows the use of background audio. The provided demo video cannot access for more than 1 minute due to not logging in.
The demo video should:
- Show your app running on a physical iOS device, not on a simulator.
- Clearly documents all relevant app features, services, and user permission requests.
Next Steps
Provide a link to the video in the App Review Information section of your app’s page in App Store Connect and reply to this message. You can use a screen recorder to capture footage of your app in use. Note that if your app can only be reviewed with a demo video, you’ll need to provide an updated demo video for every app submission.
解決方案:
提供一個演示Demo。詳細描述問題的使用場景並回覆審核即可。記得回覆後,再次點擊提審。
Guideline 2.1 - Information Needed:
Guideline 2.1 - Information Needed
We have started our review, but we need additional information to continue. Specifically, it appears your app may access or include paid digital content or services, and we want to understand your business model before completing our review.
Next Steps
Please review the following questions and provide as much detailed information about your business model as you can.
1. Who are the users that will use the paid content, subscriptions, features, and services in the app?
2. Where can users purchase the content, subscriptions, features, and services that can be accessed in the app?
3. What specific types of previously purchased content, subscriptions, features, and services can a user access in the app?
4. What paid content, subscriptions, or features are unlocked within your app that do not use in-app purchase?
5. How do users obtain an account? Do users have to pay a fee to create an account?
6. Which feature of your app needs access to background audio and voip? Where can users locate this feature? Please provide more details and a demo video is preferred if necessary.
解決方案:
說你的APP存在 虛擬類的交易性質。詳細的回覆你的項目流程場景即可。
Guideline 2.1 - Performance - App Completeness
Guideline 2.1 - Performance - App Completeness
Your app or its metadata does not appear to include complete and final content. Specifically, your app includes placeholder content in homepage.
App Store users expect the apps they download to be ready for public use. Apps on the store shouldn't include placeholder or incomplete content or information.
Next Steps
To resolve this issue, please revise your app and metadata so that all of its content is complete and final.
For example:
- Your app binary or metadata should not include "lorem ipsum" text.
- App metadata should not include placeholder screenshots, such as "screenshot coming soon."
- Provide an engaging app description that highlights the features and functionality of your app.
解決方案:
APP內容不太友好、引人遐想問題。包含自己去叔你下內容吧,封面、文字、占點陣圖等等。
Guideline 2.5.2 - Performance - Software Requirements:
Guideline 2.5.2 - Performance - Software Requirements
During review, your app installed or launched executable code, which is not permitted on the App Store. Specifically, your app uses the itms-services URL scheme to connect to
The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.
Next Steps
- Remove any reference to itms-services URL schemes from your app.
- Review the Software Requirements section of the
- Ensure your app is compliant with all sections of the
- Once your app is fully compliant, resubmit your app for review.
解決方案:
應付不允許存在熱更新或者第三方分發平臺信息。刪除即可。
Guideline 2.5.4 - Performance - Software Requirements:
Guideline 2.5.4 - Performance - Software Requirements
Your app declares support for VoIP in the UIBackgroundModes key in your Info.plist, but it does not include any Voice over IP services.
Next Steps
To resolve this issue, please revise your app to either add VoIP features or remove the “voip” setting from the UIBackgroundModes key.
We recognize that VoIP can provide “keep alive” functionality that is useful for many app features. However, using VoIP in this manner is not the intended purpose of VoIP.
解決方案:
項目支持後臺運行VoIP,在info.plist 上有展示,但是他們不知道你怎麼使用的。兩種方案:
1、刪除相對應的info.plist key。
2、提供相關完整的使用場景的說明和使用場景的視頻回覆。
Guideline 4.2.3 - Design - Minimum Functionality、Guideline 4.8 - Design - Sign in with Apple :
Guideline 4.2.3 - Design - Minimum Functionality
We were required to install the WeChat app before we could log in via WeChat. Users should be able to log in with WeChat and access their accounts without having to install any additional apps.
Next Steps
If you would like to offer authentication through WeChat, please use a mechanism that allows users to log in with WeChat from within your app without first having to install an additional app.
We recommend implementing the Safari View Controller API to display web content within your app. The Safari View Controller allows the display of a URL and inspection of the certificate from an embedded browser in an app so that customers can verify the webpage URL and SSL certificate to confirm they are entering their sign in credentials into a legitimate page.
Guideline 4.8 - Design - Sign in with Apple
Your app uses a third-party login service, but does not offer Sign in with Apple. Apps that use a third-party login service for account authentication need to offer Sign in with Apple to users as an equivalent option.
Next Steps
Please revise your app to offer Sign in with Apple as an equivalent option for account authentication.
解決方案:
蘋果要求應用如果支持第三方登陸就要支持蘋果登陸,去除第三方登陸或提交蘋果登陸
Guideline 5.1.1(v) - Data Collection and Storage:
Guideline 5.1.1(v) - Data Collection and Storage
We noticed that your app supports account creation but does not appear to include an option to initiate account deletion.
Apps that support account creation must also offer account deletion to give App Store users more control of the data they've shared while using your app.
Next Steps
If your app already supports account deletion, reply to this message and let us know how to locate this feature. If your app does not support account deletion, revise your app to include an option to initiate account deletion.
If you are unable to offer account deletion or need to provide additional customer service flows to facilitate and confirm account deletion, either because your app operates in a highly-regulated industry or for some other reason, reply to this message in App Store Connect and provide additional information or documentation. If you have questions regarding your legal obligations, check with your legal counsel.
Keep these requirements in mind when updating your app to support account deletion:
- Only offering to temporarily deactivate or disable an account is insufficient.
- If users need to visit a website to finish deleting their account, include a link directly to the page on your website where they can complete the process.
- You may include confirmation steps to prevent users from accidentally deleting their account. However, only apps in highly-regulated industries may require users to use customer service resources, such as making a phone call or sending an email, to complete account deletion.
解決方案:
支持註冊賬號,那就要支持賬號的註銷。新增一個賬號註銷功能或者提供對應的註銷功能的引導視頻或截圖指引(圖片 組圖儘可能的順序、命名要能詳細的表述操作指引的)。
Guideline 5.2.5 - Legal - Intellectual Property
Guideline 5.2.5 - Legal - Intellectual Property
Your app does not comply with the
- iPad in the app name or subtitle in an inappropriate manner
Next Steps
To resolve this issue, please revise your app and its metadata to address these trademark issues.
Please see attached screenshot for details.
解決方案:
就是說你的APP名稱或logo 和別人的太相似了。調整下就好了。
ps: 如果你是一套代碼,但是發佈兩個APP,分別上線iOS和iPad。則需要在名稱和logo上加一個HD或者其他便於區分的角標即可